Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:
If the System File Checker tool cannot repair a file, follow these steps:
- Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- Type the following command, and then press ENTER: sfc /scannowThe sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
- Open an elevated command prompt.
- Type the following command, and then press ENTER: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txtNote The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.
- Type sfcdetails.txt in Search programs and files and press Enter.
The Sfcdetails.txt file uses the following format:Date/Time SFC detail
2007-01-12 12:10:42, Info CSI 00000008 [SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
- At an elevated command prompt, type the following command, and then press ENTER: takeown /f Path_And_File_NameFor example, type takeown /f E:\windows\system32\jscript.dll.
- Type the following command, and then press ENTER to grant administrators full access to the file: icacls Path_And_File_Name /GRANT ADMINISTRATORS:FFor example, type icacls E:\windows\system32\jscript.dll /grant administrators:F.
- Type the following command to replace the file with a known good copy of the file: Copy Path_And_File_Name_Of_Source_File Path_And_File_Name_Of_DestinationFor example, type copy E:\temp\jscript.dll E:\windows\system32\jscript.dll.
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